Solutions Summit 2009 Conference, It's All About People
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8:15-9:30 a.m.
David Casey — WellPoint
Jennifer Deal, Ph.D. — Center for Creative Leadership
Gale Crosley, CPA — Crosley+Company
Andrea Cranfill, SPHR — Flashpoint (moderator)
People — everyone's number one business issue. Today's diverse workforce brings both challenges and opportunities for organizations and leaders. To kick-off this high-impact conference, panelists will share their perspectives on the biggest issues as well as strategic solutions and related to ethnic diversity, generational differences, and work/life balance. Join us as we explore the people issues that everyone talks about every day.
9:30-10 a.m. Networking Break
10-11:15 a.m.
Stan Slap — slap
This blistering and hysterical keynote explores the excuses managers use to explain poor business performance — and why none of them make sense. The purpose isn't to humiliate anyone, it's to help them and this keynote returns a pragmatic sense of power to managers. It gives them an understanding of how to defeat chronic problems and create the attitude that gets everybody in their organization looking to defeat bad news. The myths that surround 10 classic excuses — world events, the economy, competition, size, price, weather, advertising and employees — are gleefully busted. Slap believes in solutions, so he offers 10 new leading-edge excuses including global warming, overpopulation, comets and more!
11:15-11:30 a.m. Networking Break
11:30 a.m.-12:30 p.m. Breakout Sessions
David Casey — WellPoint
This interactive session will examine the many opportunities and challenges of managing diversity in complex corporate and societal contexts. We'll explore how to move beyond getting "stuck" in conversations about race and gender. And we'll conclude with practical approaches for building effective and sustainable diversity strategies.
Jennifer Deal, Ph.D. — Center for Creative Leadership
Panelists: Kristin Marcuccilli, Star Financial Bank; Erin Brothers, Hancock Regional Hospital; Justin Hayes, Katz, Sapper and Miller, LLP
How different are the generations, really? Everybody knows that the "generation gap" causes stress and frustration at work. Are the differences just a big misunderstanding, or are they real? And most important, how can you use similarities and differences to be more effective in your organization? Jennifer Deal explains what can be done to retire the generation gap. Based on seven years of research on more than 3,000 leaders, Retiring the Generation Gap reveals the truth about generational conflicts at work — and what you can do about them. Applying these principles will help everyone to work with, work for, attract, manage, retain, and develop leaders of all generations.
W. Stanton Smith, MBA — Deloitte
The workforce has changed markedly but not the workplace. Come learn how mass career customization can help your firm or company become a more attractive employer by better organizing a process that is already going on today within your office, but you didn't realize it.
Gale Crosley, CPA — Crosley+Company
We all know that work/life balance is important. But is it achievable? How will it impact your firm and your people? Solving the work/life balance puzzle will help you retain the best and brightest, enabling your firm to be a preferred employer. This session features a discussion of the issues and practical solutions to help you and your people achieve balance between their careers and personal lives.
12:30–1:30 p.m. Lunch
1:30-2:30 p.m. Breakout Sessions
Glen Burkhardt, RA, MBA — Eli Lilly and Company
Eli Lilly and Company has been recognized as having a best practice succession management process. This session will offer a brief look at this process, its strengths, the lessons learned along the way and the transferable elements that can be applied to a business of any size.
W. Stanton Smith, MBA — Deloitte
Panelists: Matt Eckert, Koch Development Corporation; Elaine Jones, Navistar, JoDee Curtis, Katz, Sapper and Miller, LLP
Research on millennials shows that the vast majority want to be mentored by people with experience. The catch is that they only react positively to x’ers or boomers whom they feel have some real knowledge to impart. On the other hand, many x'ers and virtually all boomers are technologically challenged and in need of coaching on how to better use technology. So how do we deal effectively with these differences? Through x'ers and boomers mentoring millennials and reverse mentoring of x'ers and boomers by millennials.
Nancy Ahlrichs, SPHR — United Way of Central Indiana
While others focus solely on Gens X and Y, your future competitive edge will be your organization's ability to consistently draw out the best ideas, best performance, and longest retention of not just "up and comers," but of "A Players" among Boomers and Veterans. Incorporating successes from Google, Days Inn, and many others, learn how to release full engagement, capture knowledge, train skills, and leverage the talents and experiences of Boomer and Veteran employees. Participants will receive a detailed handout that includes the presentation and bibliography.
John Maley, J.D., MBA — Barnes & Thornburg, LLP
Professional service firms face increased pressures to deliver services efficiently and cost-effectively, while at the same time balancing employee and partner desires for alternative partnership options. In the current economic climate with new pressures on profitability, the practical and legal issues for firms and partners are intensified. This session — led by a Barnes & Thornburg labor attorney and former president of the Indianapolis Bar Association who is knowledgeable about professional service firm issues — will offer practical insights to these challenging issues.
2:30-3 p.m. Networking Break
3-4:30 p.m.
Lynne Goldberg
All levels of people in the business world can apply professional coaching skills to guide themselves and their colleagues to move toward the solution, rather than focusing on the problems. The Coach Approach offers the most fundamental skills of coaching in the 21st century, with its increased challenges. You will leave with new skills and tools to address challenges, recognize values and shift toward more empowered thinking.
4:30 p.m. Adjourn