From the BILLiverse
In this article, Bill Reeb concludes his discussion of partner-shareholder agreements. Bill discusses a variety of scenarios that can occur within a firm, along with policies and processes that are designed to address each issue. Follow the link below to continue part three of Bill’s discussion on partner-shareholder agreements.
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AAA 2011 Benchmarking Paperless Office Best Practices Survey
The results are in for Association for Accounting Administration’s (AAA) 2011 paperless benchmarking survey. The AAA began polling firms on the status of their “less paper” initiatives in 2003 and has repeated the survey every two years since then to keep member firms in the know. The survey was conducted at the end of November and early December with 196 firms participating and having an average size of 55 members. Follow the link below for survey results.
http://cpatrendlines.com/2010/11/09/36-of-clients-are-already-shopping-for-smother-firm/
36 Percent of Clients are Dissatisfied and Shopping for Another Firm
As CPA firms look to build client loyalty and grow profitability, a new CCH nationwide survey – the 2010 CCH Accounting Firm Client Survey – pinpoints what’s most important to keeping accounting firm clients, and why they leave.
http://cpatrendlines.com/2010/11/09/36-of-clients-are-already-shopping-for-smother-firm/
Employment Law Tips to Help Avoid Hefty Legal Costs
As employment law issues grow increasingly more complex each year, CPA firms' owners and managers are struggling to comply with state and federal laws. Take a look at the following article from Accounting Office Management & Report and consider the given tips that can help employers stay out of the courtroom and create fair work environments.
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Marketing Tip: How Well do You Know Your Clients?
People want to do business with people they know, like, and trust. By the same token, clients feel they know you better when they believe you know them – and know them well. If you want to retain your client, you have to take steps in every e-mail, phone, and face-to-face interaction to deepen your rapport and know them better. In this article, Jennifer Wilson and Krista Remer from ConvergenceCoaching, LLC offer tips and suggestions for deepening the rapport between you and your clients..
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Compensation Rising, ‘Coddling’ Ending
It’s time to add compensation pressure to the mountain of other profitability challenges facing CPA firms. The extent of the pressure at small to mid-sized CPA firms is modest, varying from two percent or less at many firms to as high as 10 percent for top performers at others.
However, at a time of intense profitability pressure, any uptick in compensation is daunting, so say more than 100 firm leaders of small to mid-sized CPA firms in a recent Institute of Management & Administration (IOMA) survey and in more detailed interviews with more than 10 partners. The insight gained from these two efforts can be found in the following special edition, which provides candid peer-to-peer insight about firms are tackling this challenge.
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2011 InformationTechnology Predictions and 2010 Results
In the following article, technology expert and CPA, Roman Kepczyk shares the trends that could impact your firms in the year ahead with the intent of assisting you in making more effective IT decisions in 2011. Kepczyk discusses how the rough economy the past two years had many firms managing IT conservatively with a focus on maintaining their existing infrastructure instead of aggressively pursuing the latest applications and hardware, which could improve production. Click on the link below to learn more about how the 2010 predictions fared over the last year and see what’s to come in 2011.
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